Performance Management-'DISCOVER Framework for unlocking high-performance.'


The world is changing rapidly, and the future of work is intriguing. With a workforce that includes Gen X, Millennials, and Gen Z talent, performance management in the next decade will require a different approach than in the previous decades.

They're not just buzzwords anymore: agile, ,continuous feedback, human-centered design, data-driven design Emergence and rapid expansion of new-age businesses are reshaping workforce expectations. The mature organizations are reinventing themselves; globally distributed teams are quickly becoming the norm. A significant change in how organizations and their leaders have managed performance for the last decade is required to unlock performance management for the next decade.

Performance is a function of ability, motivation and environment. That means, that one’s performance is dependent on his or her ability, inner motive to work, environment conditions like condition of tools provided, availability of tools and administrative structure etc. (Surbhi, 2017)

The talented team members expect clarity of goals, both organizational and personal. They constantly evaluate their goals to find meaning and purpose for themselves. Today's high performers value ongoing feedback far more than the annual review cycle. People are also more accepting of performance metrics derived from factual data rather than a manager's subjective opinion on their performance.

Every company has its own DNA. Creating a game plan that can unlock superlative performance could be a business exercise. As with most organizations, it will be a journey of discovery. This is the DISCOVER Framework for High Performance.

DISCOVER Framework 

Define- Define realistic, relevant, and result-oriented goals that are both clear and flexible. Goals should be aligned, and rewards should be tied to specific milestones.

Insights- For sound decision-making, build on the foundation of Insights derived from HR, individual, and business performance data.

Sustainable - Make it sustainable. Remember that employees are all humans first. For this reason, any organization's performance management strategy must appeal to core human values and emotions.

Coach- The managers to communicate performance goals clearly and compassionately.

Ongoing- Practice monitoring and feedback on an Ongoing basis. 

Visualize- Help people see how the organization's performance goals and management practices Visualize with its values and find a common purpose in these values.

Engage - With a 'human' experience, engage, energize, and excite people. Make them feel like they're a part of the story, not just the 'prize.' Accept and value differences.

Rewards -Reward & Recognize in real time and show genuine care by rewarding exceptional performance.

“Performance  Management  is  actually  an  umbrella  term,  encompassing  the  concepts  of performance measurement, performance appraisal and performance development; but it is often  used  synonymous  with  any  or  all  of  these  notions.  The  concept,  which  has progressively broadened to the extent that it is now a concern of strategic management of an  entire  organization  (Smith  & Goddard, 2002)”


Video Link : How To Do Performance Management | AIHR Learning Bite - YouTube
https://www.youtube.com/watch?v=WjvHPdlKoEA



Source:  (AIHR Learning Bite,2019)

Conclusion
To summarize, organizations must first establish clear business and individual goals, then energize people to feel one with the organization's purpose. Empowering people, increasing ownership, and aligning performance and rewards will help achieve this. This will allow for data-driven actionable insights, anytime/anywhere participation, ongoing review and feedback, and hyper-personalized experiences. To sustain high performance, leaders must increasingly act as coaches, raise awareness of individual and organizational performance goals, and prioritize associates' mental health and well-being.

References

5 excuses people use for not bringing their performance appraisal to the next decade (unit4.com)
Available at : (online)  Accessed on 23rd August 2021
 https://www.unit4.com/blog/5-excuses-people-use-not-bringing-their-
performance-appraisal-next-decade 

Performance Management Trends | Predicting The Future 2021 (selecthub.com)
Available at : (online)  Accessed on 23rd August 2021
 https://www.selecthub.com/hris/employee-performance-management/performance-management-trends/ 

PDF) DISSATISFACTION WITH PERFORMANCE MANAGEMENT SYSTEM IN A BANK; POSSIBLE REASONS AND REMEDIES (researchgate.net)
Available at :  (online)  Accessed on 23rd August 2021
https://www.researchgate.net/publication/312173137_DISSATISFACTION_WITH_PERFORMANCE_MANAGEMENT_SYSTEM_IN_A_BANK_POSSIBLE_REASONS_AND_REMEDIES 

What is Performance Management? A Full Guide | AIHR
 Available at :  (online)  Accessed on 23rd August 2021
https://www.aihr.com/blog/what-is-performance-management/



Comments

  1. An important topic Kanchana, Thank you for sharing.
    White (2021) explains in his article that an effective performance management process will actively include employees in the goal-setting process of the company. It will also ensure that all objectives are aligned with the organization's overarching goal. It is critical that the organization's executives recognize the value of performance management. It brings several other benefits to organization by way of talent retention, help create training and development strategies and enhance employee engagement.

    ReplyDelete
  2. Performance management is defined as the process of continuous communication and feedback between a manager and an employee in achieving the goals of an organization (Lalwani, 2020).The aim PM is to ensure that employees perform well throughout the year, and ivia this process, they rectify any problems that may arise along the way that affect staff performance. Thankyou for sharing Kanchana.

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  3. Good article Kanchana.Dedicated employees stay longer, are actively involved in the workplace and achieve better results. Improving employee engagement is essential to increase productivity and maximize return on investment. Performance management, when done well, is an important tool for having dedicated employees.

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  4. Performance management is an ongoing process of communication between a supervisor and an employee that occurs throughout the year, in support of accomplishing the strategic objectives of the organization. This is the key of productivity in my point of view. Agreed Kanchana, well written.

    ReplyDelete
  5. Traditional performance management processes are often ineffective in increasing workforce engagement and employee relationship. scoring employees against a list of static objectives can make employees feel undervalued and frustrated rather than advancing or staff development. Unlocking High Performance shows you how to transform this process to get the best out of your workforce. You have explained this process clearly Kanchana………..

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  6. Very nice explanation of Discover framework on high performance. Considering all these advances together, and it looks as though we have reached a critical point in the evolution of a theory of high performance. Thanks for sharing.

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  7. In addition, there is an aim of Any Good Performance Management System.
    There are many different approaches, tools, and techniques involved in performance management. No two-performance management systems will look the same. Just like company culture, your performance management system will be unique and specific to your values, your goals, and your purpose. However, every good performance manage-meant system seeks to work towards the improvement of the overall organizational performance, while supporting performance, productivity, and the well-being of its employees.

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  8. As explained, performance management is a key tool for decision making process and it will give a better understanding about the people who works at organization. Having a good tool to measure the performance is very important as it will help the organization to retain the best-fit and to analyze the training requirement and to fill the gap to achieve the goals.

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  9. Modern performance management is less about specific methods and more about variables viewpoint, focus, and how you implement your approach. thank you.

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  10. PM is a very important management tool in all organizations. A proper PM includes regular feedback and the separation of interaction between managers and team members, allowing managers at all levels to identify performance gaps and how to resolve them as quickly as possible and keep everyone motivated to improve employee engagement, productivity and profitability. Worth to read.

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  11. Really Informative article Kanchana, as explained performance management is an extremely important tool for any organization it will give all of the stakeholders of the business a very comprehensive idea on the organizational performance

    ReplyDelete

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